Is my order private?
Yes. Plain packaging, no product names on the label, and your statement reads VH Retail.
Are your products body-safe?
We only stock products made from body-safe materials such as platinum-cure silicone, ABS, borosilicate glass, and stainless steel. Every product page lists materials and care instructions.
Can I return an item?
For hygiene reasons, opened items cannot be returned. Defective items are exchanged promptly. See our Returns page for details.